Established in 2001 Babys-Mart is one of the first online nursery stores in
the UK, an independent family run nursery business Babys-Mart prides itself
in offering value for money and great service. With support from its parent
company with over 30 years experience be sure that our knowledge and
expertise guarantees we always have the best deals. With lower overheads
associated with internet and mail order sales and the buying power of
a large independent with long standing relationships with our suppliers
we are able to pass on great savings directly onto you.
Our offices are open 6 days a week with 24/7 e-mail and
voicemail facilities ensuring you are always able to contact us.
Our phone lines are manned 6 days a week from 9am to 5pm with experienced sales and customer service advisors, so feel free to call us to discuss your nursery requirements. Based on your needs and lifestyle our sales advisors will be happy to recommend the ideal pram or pushchair and also give advice on car seats for both babies and older children. For out of office enquiries please use our Contact Us form and one of our advisors will answer your enquiry within 24 hours guaranteed.
Orders are processed 6 days a week with daily collections by our shipping partners, Monday to Friday except public holidays. Orders placed before 12pm are processed and dispatched the same day, some brands or product lines maybe longer due to some suppliers shipping directly or made to order items like nursery furniture.
When your order leaves our warehouse rest assured that your new pram or pushchair will be in safe hands. We use industry leading carriers from Parcel Force and Royal Mail to DHL. Up to date tracking is available from our customer service advisors.
Being part of a large nursery group, our stock holdings are vast. Unfortunately many of today’s nursery products are produced outside of the UK meaning that deliveries of some brands can take a long time. We believe that the baby products we display online should be in stock and available to buy so we invest heavily in stock so you don’t have to wait for your dream pram. There are some exceptions to this rule, but we try to communicate this clearly on the product, these include some furniture lines and made to order products.
Although we only stock quality nursery equipment from leading suppliers from time to time things go wrong. Whether the product fails during its warranty or later in the product’s life we are able to deal with any problems. Simply call our after sales team for advice on routine maintenance or solutions for common problems. In many cases a little advice is all that is needed, sometimes a replacement part is required or for more serious issues we can arrange collection and repair either by our in house experts or by returning the item to the manufacturer for repair.